A large number of businesses across the world invest every year in the UAE market due to its best government policies and the support of the private sector. If you are running a small or enterprise-level business in the UAE, managing your business using the best CRM software has become a severe need for every business owner. To help you in this daunting journey, we have compiled a list of the top 05 CRM Software in Dubai.
Customer Relationship Management Software UAE allows you to store and manage details of your sales and customers’ activities all in one place.
Besides sales, the Best CRM Software in Dubai also benefits other departments of your business, such as customer service, marketing, etc. Customer Relationship Management Software UAE is essential for business just because it augments personalized interaction, enhances customer engagement, and improves customer service. CRM systems enable efficient marketing and sales processes, increasing customer loyalty and revenue.
So, if you are planning on buying cloud CRM software, then you have come to the right place. With the comprehensive number of software available in UAE, it may be overwhelming for you to choose the best one for your business.
With Webdesk ERP 4.0, we conducted in-depth research and found the most reliable and trusted CRM Software in Dubai, UAE. Finally, in this blog, we will talk you through each one.
05 Best CRM Software in Dubai, UAE For 2024
1. Webdesk ERP 4.0
Established in 2013, Webdesk ERP aims to enhance the CRM solution in Dubai. Powered by real-time data, it fosters intuitive collaboration and complete customization, setting a new standard in Customer Relationship Management software technology.
Key Features
- Integration of all products, including billing and relationship data.
- Accurate multiplayer Customer Relationship Management with real-time collaboration across the entire team.
- Flexible pricing plan for easy accessibility.
- Ultra customizable and intuitive UI building blocks
- Other app integration
Pricing
The paid version is not too expensive; our affordable CRM Software in Dubai meets the diverse needs of large enterprises.
Services
- Sale force automation
- Email integration
- Follow-up tracking
- Invoicing and billing
- Contact management
Pros
- Free trial
- Easy and quick migration service for other famous CRMs
- Easy track down of your potential leads.
- Versatile functionality, quality design, and enchanting features.
Cons
- In-app guidance
- No in-person training
2. Corporatestack CRM
CorporateStack CRM is one of the best software programs, and it is widely used in Dubai, UAE, and GCC countries. This cloud-based software’s primary purpose is to help businesses maintain healthy relationships with their customers.
It emphasizes contacts, sales automation, opportunities, lead management, payment collection, and invoices, all in a single CRM solution. All the details about the documents and customers associated with the business can be utilized whenever required and will be kept in a single Customer Relationship Management Software.
Key features
- Opportunities and lead management
- Invoices and sales orders
- Interactive dashboards
- Advanced project management
- SMS and Email marketing campaigns
Pricing:
Not mentioned on the website.
Pros
- Diverse advanced features like sales insight and built-in Gantt on a monthly, quarterly, and yearly basis.
- Easy to use
- Advance reminders automatically before the due date.
Cons
- You need to contact their team to get the demo and quote.
- An accessible trail is not available.
3. Zoho CRM
Zoho is one of the Best CRM Software in Dubai, UAE, and around the globe. The Customer Relationship Management Software is designed and developed to help businesses retain, gain, and fulfill customer’s demands. Its primary purpose is sales, marketing, and support.
Key Features
- AI support and assistance automate tasks efficiently
- Remote work features
- Journey orchestration unites interactions and boosts the pathways of the customers’ experience.
- BI analytics for business analysis and growth of every sales activity.
Pricing
Pricing ranges from low to a maximum of $11 to $60 for diverse packages.
Pros
- AI Integration
- Multiple language support
- Sales automation
- Data privacy
Cons
- Self customization
- Customization is a little complicated
4. Coral CRM
Coral CRM is an entirely customizable CRM software in Dubai that meets user’s basic needs. One of the most considerable features of CRM is user-wise monitoring and information. With this feature, you can check and track productivity and obtain user-wise details for all salespeople.
Key Features
- Forecasting and insights
- Cloud access
- Interactive dashboard
- Mobile app support
- Customer responsibilities and roles
Pricing
Not mentioned on the website.
Pros
- Collaborative sales team
- Multiple marketing methods
- Maximize and utilize opportunities
- Improved lead conversion
- Automate tasks
Cons
- Self customization
- No pre-defined plans
5. Salesforce
Salesforce Customer 360, the best CRM Software in Dubai and globally, empowers over 150,000 companies worldwide. It seamlessly unifies sales, commerce, marketing, and IT teams, allowing them to collaborate effectively from any location. For 2023, it is tuning the 100 best companies to work for 15 consecutive years.
Key Features:
- Sales analytics
- AI for efficient use.
- 25% decrease in customer acquisition cost due to efficient marketing.
- Billing + CPQ
- Buyer Engagement
Pricing
It just starts from $27 per month; you can take the free trial to decide.
Pros
- Offers free learning with trailhead
- Top AI CRM for sales
- Free trial with no requirements for software installation or credit card.
Cons
- Little expensive as compared to others
- A little complicated UI- tab inside tab
Conclusion
We hope our latest updated list of the top 05 best CRM Software in Dubai, UAE, was helpful. Here, it would be best if you select a Customer Relationship Management Software UAE considering your business’s essential requirements and budget constraints. All CRM solutions mentioned above are widely used in the UAE, so be active and choose the one that best suits your needs.
Besides, if you are looking for a user-friendly, advanced, highly flexible, and customizable Customer Relationship Management Software UAE for your organization and business, Webdesk ERP 4.0 is the best bet. Our customer-friendly CRM software ensures effective management of your business’s critical sales processes.