10 Best CRM Software in Dubai, UAE (Updated List 2024)

Trusted and efficient CRM software in Dubai is essential for organizations because it augments personalized interactions, improves customer engagement, and enhances customer services. CRM systems enable marketing processes and efficient sales, increasing customer loyalty and revenue.

Here are top 10 best CRM Software in Dubai 2024

1. WebDesk ERP 4.0

WebDesk ERP 4.0 CRM is an award-winning Customized CRM software in Dubai. It was established in 2007 to enhance CRM solutions overall. It is rated among the Top CRM Software because of its enchanting features, quality design, and versatile functionality. So, if you are planning to open a new branch of your restaurant and start a business or want to boost your sales, then WebDesk ERP 4.0 would be your best companion. It provides complete personalization and fosters intuitive collaboration. It has every feature to enhance ROI and revenue.

Key Features

Shared calendar

Email integration

Export facility/data import

Task management

Client and company view

Contract management

Sale force automation

Pricing

Contact us to get the best affordable prices according to your requirements.

Pros

It is easy to track and check the productivity of all sale persons.

Easy to obtain user-wise information.

Monitor consumer interaction and save calls.

Various features like built-in sales insight on a monthly, quarterly, and yearly basis.

Cons

You need to contact their expert team to get a demo and request a quote

Price and plans are not mentioned.

2. Attio

Since 2019, Attio has aimed to improve the CRM solution overall. Powered by real-time data, it fosters intuitive collaborations and provides complete customization, setting a unique and new standard in CRM technology.

Key Features

Synchronization of all products, including relationship billing and data.

Flexible template for simple accessibility

Real-time collaboration with proper multiplayer CRM across the entire team

Ultra customization and Intuitive UI building blocks

Other app integration

Pricing

The paid version starts at $29 and scales up to $119, fulfilling the various needs of large enterprises.

Pros

Free trails

Easy and quick migration services from other popular CRMS

GDPR and CCPA ready

Accessible three monthly seats,

ISO 9001 certified

Cons

Limited mobile app functionality

No in-person training

3. Corporate Stack

If you are looking for Best CRM Software in Dubai, then you are at the right place. Corporate Stack earned the runner-up position at the Dubai Smart preneur competition. Recognized by CIO Review, it also earned a spot among the leading technology companies in the UAE. It has amazing features to improve your revenue and ROI. It is the no. 1 sales CRM system in the GCC region and UAE.

Key Features:

Opportunity and lead management

Sales invoices and orders

SMS and email marketing campaigns

Advanced project management

Interactive dashboards

Prices

Not mentioned

Pros:

Automatic salespeople reminder before the due date

Simple to use

Diverse advanced features like sales insight and built-in Gantt chart on a monthly, quarterly, and yearly basis.

Cons

To get a quote and demo, you need to contact their team.

No free trial available to get hands-on experience

  1. Elate CRM

Elate CRM crafts the leading and award-winning CRM software. This dynamic solution is your key to expediting the sales process and unleashing the power of generating more leads.

Key Features

Contact and lead management

Complete customization

QuickBooks and tally prime integration, along with other tools

Sales automation and analytics

Tracking of clients’ proposals and deals

Pricing

Not mentioned

Pros

Easy to use

Ideal for large and small organizations

14 days free trial

Real-time insights

Cons

Plans and prices are not mentioned, making it difficult to compare them.

5. Fresh works CRM

Fresh works CRM gathers your team for exceptional customer management; in 2022, G2, the Get App category leader, boasts prestigious titles like “leader in enterprise winter 2023. However, over 60000 organizations trust them to data.

Key features

Fresh chat and fresh desk to improve customer services

Fresh marketer to customize various channel campaigns

Flash sales to increase ROI and revenue with the use of AI-powered insights

Pricing

Begins at just $16 and extends to an average of $132 per month for an organization

Pros

Free 14 days trial with full support and access without the need for a credit card

Simple to use, especially when inputting data and importing contracts

Cons

Slow customer service to fix any problem

Training is not according to par

6. Pipedrive

Famous for delivering results, businesses that use Pipedrive can achieve an impressive 28 percent increase in closed deals after just one year. With its recent recognition, this achievement is solidified as the best sales-generating tool of 2023 by the E-commerce Germany awards. Trusted by over 100000 companies, Pipedrive users clinch 16.5 million deals and celebrate a remarkable victory in 2022.

Key features

Deals and leads management

Calls, email, and contract history tracking

Reports and insights

Repetitive administrative task automation

More than 400 apps mobile app integration

Pricing

Depending on the packages, start from $9 and increase to $59.90 per month.

Pros

14-day entire free version trial without adding a credit card.

Different boosters and add-ons are available

Highly user-friendly interface.

Cons

Don’t integrate with Gong/Zoom because of lower versions

The history of email is troublesome

Data merging is irreversible

7. Real Soft CRM

Real soft CRM provides a diverse suite of features and accounting support for customers. It ensures well-organized Customer Relationship Management Software UAE. In 2022, the software suggested was gladly recognized as high-performance and nurtured under the support of Coral Business Solutions.

Key Features

Inventory and document management

Sales reports

Lead management tool

Project management

Opportunity and appointment management

Marketing automation

Custom responsibilities and roles.

Inbuilt messaging system

Pricing

Not mentioned

Pros

Easy to add and upload date

Multiple methods form marketing

Cons

Prices not mentioned

Complexity with various plugins and tools.

No pre-defined plans

8. Salesforce

It is a globally adopted Best CRM Software that empowers more than 150500 customer companies worldwide. It seamlessly unifies sales, commerce, marketing, services, and IT teams, allowing them to collaborate effectively from any location.

Key Features

Buyer engagement

Billing+ CPQ

Sales analytics

AI for efficient use

Due to efficient marketing, there is a 27 percent reduction in customer acquisition costs.

Other apps integration with MuleSoft, the world number #1 API and integration platforms

Pricing

Begin from $25; also provide a free trial

Pros

Trailhead provides learning for free

No .1 AI CRM for sales

Free trial with no need for software installation and credit card.

Cons

A little expensive compare to other

9. Super CRM

They were crafted by the AI Wafaa group in 2002. Start its journey in Dubai. It aims to help businesses improve sales opportunities, streamline customer profiling sales forecasts, improve data collection, and more. It is one of the certified and award-winning software in Dubai.

Key Features

Campaign and contract management

Efficient deals and tasks

Dashboards and reports

Lead management

Social media management

Pricing

No mentioned

Pros

Payment and renewal options

It is simple to request a demo

Outstanding customer support team

Cons

Best for small and large-sized businesses

Cost of not mention for easy comparison

10. Zoho CRM

Zoho is an unparalleled beacon of excellence embraced by a global network of 245000 organizations. Zoho CRM provides everything you require, from sales acceleration to performance evaluation and lead generation. It secured the highest overall score and was crowned the victor of the prestigious 20203 CRM watch list awards.

Key Features

Analysis for every sales activity and BI analysis for business growth

Offer AI assistance to efficiently automate tasks

Remote work features

Pricing

Pricing starts from $14 to a maximum of $65 for diverse packages

Pros

Data privacy

Support multiple languages

Sales automation

AI integration

Cons

Self-customization

Minimum complicated customization

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